Hello There!

I have looked around the net for an answer to this with no luck.

Our company has a pair of Postfix relays that relay mail in and out of our 
network.

We use an outside email service for email archiving, and this requires all the 
mail to be sent through the service.  We can not just send the mail to the open 
internet.

So I set this up in the main.cf file.

relay_domains = maildomain1 maildomain2 maildomain3
relayhost = to the DNS name of the email archiving service
fallback_relay = to the second DNS name of the email archiving service

In a transport file:

maildomain1        :[mailboxserverIP]
maildomain2         :[mailboxserverIP]
maildomain3         :[mailboxserverIP]
Etc.

Everything works fine, except when we have a problem with the mailbox server.  
When the mailbox server can not accept email for any reason we get mail loops 
on incoming mail.

It seems to be something like this:


 1.  Email from outside goes to email archive service
 2.  email archive service sends it to our postfix relays
 3.  postfix relay tries to send it to mailbox server, but mailbox server is 
not available
 4.  postfix then sends the email back to the archive service (fallback relay?) 
causing a mail loop

Anybody have any ideas?

Thanks!

jg

Jon Giles
Network Engineer
The CDM Group    220 East 42nd Street, New York, New York 10017
p: (212) 450-2912

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