Daniel L. Miller:
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> I don't know what the correct terminology is for my question - please 
> adjust my wording as needed.
> 
> When a user mistypes a remote e-mail address (not that THAT ever 
> happens!), the result is typically either a "user unknown", "invalid 
> recipient", or "host or domain not found" message.  At least for MY 

Um, why is "user unknown" mail stuck in your queue? It should be
returned as soon as Postfix finds out.

> system, with MY configuration (however flawed it may be), this results 
> in a couple messages floating in the send queue with these statuses.  
> Periodically, I'll check for such items, notify my users of a problem, 
> and delete them from the queue.
> 
> I do have a bounce_template_file, and I've TRIED to make it a bit more 
> informative - but my users still cross their eyes and call me and 
> complain that OUR mail server is broken!
> 
> Is there a more advanced option that can give individual messages 
> instead of a generic bounce message?  Something that might parse the 
> rejection and give specific advice to the computer illiterate?

This option is called transport(5) (and involves setting up
specific rules for specific RECIPIENT addresses or domains).
But I don't recommend that you do this.

> Also, is there any e-mail interface for canceling messages?  So that if 
> a slightly more competent user actually READS the bounce message, 
> determines that they spelled it wrong - they can tell the mail server to 
> cancel the send?

Again, why is "user unknown" mail stuck in your queue anyway? It
should be returned as soon as Postfix finds out.

        Wietse

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