Hi all,

Setup is: we have a server that does the spam checking running MailScanner / Spamassassin and of course postfix

Mail is then delivered to a machine running MailEnable (where the boxes are held)

We had a situation where the MailEnable machine went down

*In the maillog of the server running postfix were:*
Oct 29 08:42:08 postfix/smtp[3619]: 37D5362E8A0: to=<originallocalrecipi...@domain.co.nz>, relay=ipofmailenableserver[ipofmailenableserver]:25, delay=0.98, delays=0.93/0/0/0.05, dsn=5.7.1, status=bounced (host ipofmailenableserver[ipofmailenableserver] said: 550 5.7.1 Unable to relay for originallocalrecipi...@domain.co.nz (in reply to RCPT TO command)) Oct 29 08:42:08 postfix/cleanup[3449]: 2B11F62E8A2: message-id=<20091028194208.2b11f62e...@posfixserver.ourdomain> Oct 29 08:42:08 postfix/qmgr[29235]: 2B11F62E8A2: from=<>, size=14216, nrcpt=1 (queue active) Oct 29 08:42:08 postfix/bounce[4201]: 37D5362E8A0: sender non-delivery notification: 2B11F62E8A2
Oct 29 08:42:08 postfix/qmgr[29235]: 37D5362E8A0: removed
Oct 29 08:42:08 postfix/smtp[3619]: 2B11F62E8A2: to=<originallocalsen...@domain.co.nz>, relay=ipofmailenableserver[ipofmailenableserver]:25, delay=0.05, delays=0/0/0/0.04, dsn=5.7.1, status=bounced (host ipofmailenableserver[ipofmailenableserver] said: 550 5.7.1 Unable to relay for originallocalsen...@domain.co.nz (in reply to RCPT TO command))
Oct 29 08:42:08 postfix/qmgr[29235]: 2B11F62E8A2: removed

Neither the original recipient or the original sender received notification that there was a problem or any form of bounce message. The original recipient also never received the email.

My question is what happened to the email and the bounces and how can I change the setup so that if this occured in the future (i.e. the spam checking server can't communicate with the mailenable server) mail does not disappear.

Thanks
Kate

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