I know that a sender host should have correct dns records for either A
or PTR.

for HELO hostname, does it require the same settings (both A and PTR are
set, and matching).


The easiest answer, and i have no idea why people just don't do this 
automatically, but...
Just set the HELO/EHLO name to be the same as the server's A record hostname. 
All problems solved. PTR matched.

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