ghe wrote:
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I'm a profoundly low-volume mailer, so there's no way I'm cut off for
traffic. And I'm not a spammer.
Being cut off from DNS queries is not based on how much you send, but on how
much you use the DNS query service. See
http://www.spamhaus.org/organization/dnsblusage.html for details. It is not
at all unusual for a very low-volume sender (e.g. a middling corporate or
academic system) to be targeted by enough spam to go past the 300k/day query
limit. That is especially likely if you don't take steps to minimize your
impact on their DNS servers, most importantly putting your own caching
recursive resolver between your mail servers and the world.
But spamassassin has been checking with zen for 2 or 3 years now, and
this morning I noticed bind saying it was getting too many timeouts from
spamhaus. Now the host command (from here and from another domain) gets
no response -- just a timeout, not even an error.
That's what one sees when one has been cut off from DNS queries by Spamhaus.
I've googled, and I've searched the spamhaus website, but I can't find a
way to talk to them. Anybody got an addy for this situation?
You seem to be having a searching problem...
http://www.spamhaus.org/contacts.html has email addresses (including one for
administrative issues) that should work (i.e. have worked for me in the
past) and that page is linked from the Spamhaus homepage and many of their
other pages behind "Contacts."
http://www.spamhaus.org/faq/answers.lasso?section=Legal%20Questions has
postal addresses and is linked from many places on their site as "Legal
Questions."
One of the postal addresses is "The Spamhaus Project Ltd. 18 Avenue Louis
Casai, CH-1209, Geneva, Switzerland" which you will also find at the bottom
of http://www.spamhaus.org/organization/index.lasso, which is behind the
"About Spamhaus" links that exist on many of their pages.
