On 09/18/2017 10:16 PM, Denis Heidtmann wrote: > Answered by Comcast chat: > > I asked the question in my opening statement. Here is the dialog. Your > task is to tell me what the answer is. > > Harpreet 11:40 AM Let me check > > Harpreet 11:41 AM Just for the account security, May I have the complete > service address along with the zip code ? > ...
<ugh...the horror....> You made a few errors in trying to resolve your recent cable modem issues: 1. Arris TG1268T looks to be an EMTa telephony modem. However I can't check with Arris since that model number does not appear to exist. Personally, I would not use anything C. provides and this avoid their nonsense and rental fees. 2. since you want to clear DNS, that means you cable modem is also a wifi router? 2a C. is very likely hosting "free" xfinity wifi service using your bandwidth and data cap. 2b. cable modem + router is a non-optimal performance and security arrangement for you home network. 2c. Are you mad? have you learned nothing on this list? 3. You are using C. VOIP service. See 2c. I used to have one of their Arris EMTa cable modems (not a router since still had a nice wifi router) and VOIP service. They do not even provide the backup battery! I had all sorts of issues and went through 2 cable modems in <2 years. I then smartened up: netgear WNDR3700 gigabit 802.11abg/n 2.4 and Ghz dual band running OpenWRT with 3 wifi SSIDs Its getting a antique but still works well. It might be time for one of the new fancy AC versions, but with DD-Wrt or OpenWRT of course (Gargoyle is another good choice based on OpenWrt). Netgear CM600 cable modem It is mine. The admin pw is MINE. no wifi, just 2 ports: coax and RJ45. Idiot C. had to "provision" it twice and then they told me I had a loose cable and would I like to have a tech come in and install it for me? Really? I'm a freakin' service engineer for multinational laboratory equipment manufacturer and I CAN'T FIGURE OUT A LOOSE COAX CABLE! <physically impossible expletive> Ooma Telo modem and VOIP service with bluetooth dongle Solid, cheap, has more features that C. and I sprung for premier service for a few extra features. The BT dongle allows me to answer my cell using the handsets. There are other service options as well. I have complete control over my network and DNS cache. I DO NOT USE C. DNS servers. I may need to use C. as my ISP, but that does not mean they get any more $ than necessary. Once I year or so I call, nicely threaten to quite and the cut my fee in 1/2 for another year. Denis, the above may be a wee snarky, but I feel your pain. I seriously recommend getting your own hardware. If you are in PDX area, I can assist. Have fun. Ed _______________________________________________ PLUG mailing list [email protected] http://lists.pdxlinux.org/mailman/listinfo/plug
