Answered by Comcast chat: I asked the question in my opening statement. Here is the dialog. Your task is to tell me what the answer is.
Harpreet 11:40 AM Let me check Harpreet 11:41 AM Just for the account security, May I have the complete service address along with the zip code ? ... Harpreet 11:42 AM Perfect.Thank you for that information. Harpreet 11:43 AM Denis, are you getting any error while you are using your internet? Denis 11:44 AM Not at present. Harpreet 11:45 AM Okay no worries, ' Harpreet 11:45 AM for your satisfaction Harpreet 11:45 AM I can do some troubleshooting for you internet Harpreet 11:46 AM I would need to send a refresh signal to reactivate your modem to resynchronize your modem to our system. Please allow me a minute or 2 to complete the process. Denis 11:47 AM Please do not do that. Harpreet 11:47 AM Sure Denis 11:47 AM Trouble shooting is not required. Denis 11:47 AM Can you answer my question? Denis 11:48 AM What does resynchronize mean? Harpreet 11:49 AM Denis, sure Harpreet 11:49 AM Let me flush your DNS Harpreet 11:49 AM let me check Harpreet 11:49 AM Please stay connected while I am still working on it Denis 11:50 AM So one answer to my question is Yes, the Arris TG1268T does have a DNS cache? Harpreet 11:50 AM yes Denis 11:51 AM Good to know. Now, for future reference, is flushing the cache something I can do, or must I contact Comcast to do that? Harpreet 11:52 AM Denis, you can do it your self Denis 11:52 AM Wonderful! Harpreet 11:52 AM You're welcome. Denis 11:54 AM How can I do it? Is there a choice in the browser window in the modem? Harpreet 11:54 AM I will share the steps with you Denis 11:55 AM Thank you. Harpreet 11:55 AM Please follow the link I will provide you to flush the DNS Harpreet 11:55 AM You're welcome. 11:57 AM http://www.wikihow.com/Flush-DNS Harpreet 11:57 AM Please follow the link Denis 11:59 AM I do not think it has instructions for Linux. Harpreet 11:59 AM no worries 11:59 AM Let me check for the Linux Harpreet 12:00 PM https://www.cyberciti.biz/faq/rhel-debian-ubuntu-flush-clear-dns-cache/ Harpreet 12:00 PM Please follow the link Denis 12:03 PM OK. This appears to have instructions for flushing the cache in my computer, not in the modem. Is this correct? If so, we get back to the question of is there a DNS cache in the modem? Harpreet 12:06 PM Denis, if you want to flush your Modem's DNS I would request you please directly connect your device to the modem equipment using an Ethernet Cord Harpreet 12:07 PM Just for the confirmation, there is not DNS in the modem Harpreet 12:07 PM this is a part of system Harpreet 12:08 PM it is Domain Name Server Denis 12:10 PM OK. I know what DNS stands for. Local systems often maintain a local cache of recently used sites. My original question was does my modem have such a cache. Now is seems your answer is No, it does not. Do I understand you correctly? Harpreet 12:11 PM yes, you are Harpreet 12:14 PM Denis, I just wanted to clear you with the full of details about the DNS Harpreet 12:14 PM that is why it took time Denis 12:15 PM Thank you for the education. Harpreet 12:15 PM You are most welcome Harpreet 12:16 PM I hope we have resolved all of your concern to your satisfaction today? Denis 12:16 PM I hope so. user Denis_ has left room _______________________________________________ PLUG mailing list [email protected] http://lists.pdxlinux.org/mailman/listinfo/plug
