On Tue, May 31, 2011 at 09:33:33AM -0400, Robert Haas wrote: > On Tue, May 31, 2011 at 4:12 AM, Peter Eisentraut <pete...@gmx.net> wrote: > > On mån, 2011-05-30 at 21:52 -0400, Robert Haas wrote: > >> I have used RT and I found that the > >> web interface was both difficult to use and unwieldly for tickets > >> containing large numbers of messages. Maybe those those things have > >> been improved, but frankly if RT or Bugzilla is the best we can come > >> up with then I'd rather not have a bug tracker at all. > > > > Given that you have been one of the people calling for a bug tracker, > > and these are the two most widely used systems available, what's wrong > > with them and what else would you suggest? > > IIRC, both of them think that you should log into the web interface to > send emails (which, in the case of Bugzilla, don't permit replies), > rather than sending emails that show up in the web interface. But the > web interface is, at least in RT, also seems to be pretty rudimentary. > If you use the commands-by-email with RT you can do most things with Email.
> Suppose you have a thread with 40 emails in it. View that thread in > Gmail. Now view it in RT. In RT, you will notice that there's no way > to unexpand emails, and all of the data is loaded with the page, so > you sit there for half a minute waiting for everything to load. > There's also no suppression of duplicated or quoted meterial, as Gmail > does. It's usable, I guess, but it's a long way from > state-of-the-art. > You can adjust what RT will display in the interface and the latest release does include some enhanced duplicate/quoted material suppression. Note, I am not pushing for RT necessarily just trying to keep information available. Regards, Ken -- Sent via pgsql-hackers mailing list (pgsql-hackers@postgresql.org) To make changes to your subscription: http://www.postgresql.org/mailpref/pgsql-hackers
