If I try to open http://127.0.0.1:61142/browser/ in an incognito window, I get 
Unauthorized

Please note the behavior isn’t consistent – it sometimes works and not others

From: Khushboo Vashi <khushboo.va...@enterprisedb.com>
Sent: Friday, July 13, 2018 11:29 AM
To: Duffey, Blake <blake.duf...@noblis.org>
Cc: Dave Page <dp...@pgadmin.org>; Pgadmin-Support@Postgresql. Org 
<pgadmin-supp...@postgresql.org>
Subject: Re: Query Tool Initialize Error



On Fri, Jul 13, 2018 at 8:30 PM, Khushboo Vashi 
<khushboo.va...@enterprisedb.com<mailto:khushboo.va...@enterprisedb.com>> wrote:
Hi,

Thanks for the logs.

It shows the upgrade check fails, which is not causing the Query tool failure.
So,  after enabling the logs, please try to open query tool 2 to 3 times and 
then send the logs.
Also, see the browser's developer console and if any error, please send the 
screen-shot for the same.

One more thing:
Try to open the application in the browser's incognito mode or clear the 
cache/cookies and and then run the application. This may fix your problem.

Have you tried this?
Thanks,
Khushboo




On Fri, Jul 13, 2018 at 8:10 PM, Duffey, Blake 
<blake.duf...@noblis.org<mailto:blake.duf...@noblis.org>> wrote:


From: Duffey, Blake <blake.duf...@noblis.org<mailto:blake.duf...@noblis.org>>
Sent: Friday, July 13, 2018 7:26 AM
To: Dave Page <dp...@pgadmin.org<mailto:dp...@pgadmin.org>>; Khushboo Vashi 
<khushboo.va...@enterprisedb.com<mailto:khushboo.va...@enterprisedb.com>>
Cc: Pgadmin-Support@Postgresql. Org 
<pgadmin-supp...@postgresql.org<mailto:pgadmin-supp...@postgresql.org>>
Subject: RE: Query Tool Initialize Error

This is on Windows 2012 Server (via Citrix)

I’ll work on getting logs

From: Dave Page <dp...@pgadmin.org<mailto:dp...@pgadmin.org>>
Sent: Friday, July 13, 2018 4:10 AM
To: Khushboo Vashi 
<khushboo.va...@enterprisedb.com<mailto:khushboo.va...@enterprisedb.com>>
Cc: Duffey, Blake <blake.duf...@noblis.org<mailto:blake.duf...@noblis.org>>; 
Pgadmin-Support@Postgresql. Org 
<pgadmin-supp...@postgresql.org<mailto:pgadmin-supp...@postgresql.org>>
Subject: Re: Query Tool Initialize Error

In addition to Khushboo's suggestions, can you try a hard-reload and running in 
an incognito session in your browser please Blake? I want to be sure it's not a 
caching issue.

On Fri, Jul 13, 2018 at 5:40 AM, Khushboo Vashi 
<khushboo.va...@enterprisedb.com<mailto:khushboo.va...@enterprisedb.com>> wrote:
This issue is already reported on Windows. Ref: 
https://redmine.postgresql.org/issues/3433

Are you on Windows? If yes then which version?
Please enable logging and provide the logs. To enable logging ref: 
https://www.pgadmin.org/faq/#8






On Fri, Jul 13, 2018 at 1:20 AM, Duffey, Blake 
<blake.duf...@noblis.org<mailto:blake.duf...@noblis.org>> wrote:
Launching pgAdmin 4 ver 3.1 against PG 9.5

User selects servers, database, schema

Clicks Tools | Query  Tools

Is immediately hit with ‘Query Tool Initialize Error’


Thanks




--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company


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