Hi Brian did you get my e-mail
 

> From: br...@briansmithonline.com
> Date: Mon, 25 Jun 2012 23:32:08 +0100
> To: peterboro@mailman.lug.org.uk
> Subject: [Peterboro] Joomla help?
> 
> Greetings all,
> 
> I wonder if anyone can help the ladies of the Inner Wheel District 7?
> 
> The background is this:
> One of the ladies (my neighbour) built a basic website using Word and hosted 
> it at Fasthosts. It worked OK but updating meant that she had to alter the 
> page in Word and FTP it.
> As use of the website grew they needed a content management system so that 
> officers and club principals could update their own sections. 
> They commissioned a young relative to build a site using Joomla which you can 
> see at:
> http://www.innerwheeldistrict7.org/
> 
> It does the job and many people have put in a lot of time learning how to 
> manage their sections.
> 
> The problem is that when they need help the young relative is not available. 
> For example, the fact that the site has been hacked twice suggests that 
> updates don't happen properly.
> 
> I'll copy my neighbour's comments (in her email to other members) so you'll 
> see where she's coming from.
> 
> I'm not sure exactly what will help them. A total rebuild would probably be 
> expensive - and they paid a lot for this website and have invested time and 
> effort into learning how to use it - but is maintenance and support an option?
> 
> Any thoughts, suggestions, offers, quotations, etc., would be much 
> appreciated.
> 
> Many thanks,
> 
> Brian
> 
> Quote:-
> 
> "We need to establish:
> Ongoing maintenance and updating.
> If you could come to the meeting with possible ideas as to our next move – I 
> think we are all agreed that we need to find another host and maintenance 
> provider.
> There may be problems getting away from (name) as I believe he has the 
> passwords etc.
> If anyone has any contacts or knows of a firm who could supply the service we 
> need please come with details and if poss prices.
> I think it is important to emphasise that the site needs to be accessible to 
> older and not so up to date machines and programmes, to say nothing of the 
> users.
> I think if members are unable to do their own editing where they want then 
> they will soon lose interest.
> The programme that we use needs to be VERY USER FRIENDLY!!
> The website that we have is what we need and looks good. It just needs to be 
> more reliable and more accessible to our members. I don’t believe this should 
> be a problem if we can find someone who is willing to help us maintain it. 
> Carolyn has done a wonderful job in being the mainstay and you have all been 
> incredible in sticking with it and learning. However, it is becoming a chore 
> and this shouldn’t be. Basically what we need is someone to help us ensure 
> that the website runs smoothly – there must be someone out there who can 
> help!"
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