CRIS did good work at a reasonable price and turned things around quickly — when Pentax supplied parts. The big hangup most often seemed to be getting the parts. And Pentax didn’t provide them with all the tools need for repair on some lenses, like the DA* 16-50 which had to go back to Japan for certain repairs. Not sure this is a good thing. Time will tell.
Paul On Aug 11, 2014, at 6:31 PM, P.J. Alling <[email protected]> wrote: > Old news Larry, I'm surprised you didn't get the word on that. The good news > for me is I can probably drop my cameras for repair in person. > > On 8/11/2014 2:46 PM, Larry Colen wrote: >> It also turns out that CRIS is no longer the official repair facility. >> >> We are no longer the Pentax Service Center as of August 1st, 2014. >> >> RICOH IMAGING is currently in the process of moving the factory service >> location from Arizona to >> Connecticut. >> >> RICOH regrets to inform you that this will cause some delays with your >> repair and they apologize >> for this inconvenience. They expect service operations to resume by 8/15/14 >> at the new >> location. The information for the new location is listed below. We recommend >> that you contact >> the new service location after August 1, 2014 for information on sending >> your unit in for >> service. Your patience and understanding is appreciated as RICOH IMAGING >> makes this >> transition. >> >> Larry Colen wrote: >>> It turns out that my camera may also now be out of warranty by a couple of >>> months. >>> >> > > > -- > I don't want to achieve immortality through my work; I want to achieve > immortality through not dying. > -- Woody Allen > > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
