I wouldn't send the drive off. I'd copy it off to a new one. Then I'd just 
reformat the bad drive and send it off. I think drives larger than 1 TB are 
prone to problems. But I'm not an IT guy. Others here can answer more 
knowledgeably. 

Best,
Paul
On Nov 10, 2011, at 10:06 PM, Mark C wrote:

> I recently commented that one of my 3TB external drives went bad - apparently 
> it is the housing only, since the drive will run fine for about 10 minutes 
> and the just disappear from the computer. After it is unplugged and off for a 
> while, it works fine again (for another 10 minutes or so.) I have two backups 
> of the drive - one is a few months old and is offsite, the other is a local 
> copy. WHen I realized the my other 3TB drive had the *only* copy of several 
> hundred images I got worried and bought another drive. It took almost 2 days 
> via USB 2 but I now have two local copies again....
> 
> OK - the paranoia part: Turns out that the drive that has crapped out is 
> under warranty still. Yea! So I have to send it into Western Digital. I can't 
> wipe the drive (it would take a lot longer than 10 minutes to wipe a 3TB 
> drive) and I am hesitating about sending off a functional drive (albeit in a 
> bad enclosure) with virtually every photo I have taken in the last 10 years 
> on it (all 122,000 of them). We have everyting from 35mm film scans, MF 
> scans, and every image form a digital camera since my first 3.3mp Coolpix. 
> All my snowflakes, all the stuff that is in my book, full layouts of all the 
> cards I used to make for art fairs (front and back), all sorts of stuff.   
> There is nothing embarrassing or compromising on the drive - aside from the 
> fact that 90+% of the photos absolutely suck - but I balk at just blithely 
> sending off all these images to who knows where... Am I being unduly 
> paranoid?  (As opposed to duly paranoid...)
> 
> Maybe I should just shell out a few bucks for a new enclosure or see if I can 
> salvage the drive and put in my PC....
> 
> Any thoughts?
> 
> Mark
> 
> 
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