From: "Brian Walters"
A bit more investigation revealed that not only would the two Western
Digital drives not work when plugged directly ito the USB ports on the
system board, the same applied for any mass storage device. So I was
unable to read any of my thumb drives unless I plugged them into the
4-port hub. However, the system USB ports work fine for my mouse and
printer.
Well, at least I now have a working system but there is another visit to
the computer shop in my future to try to sort out the USB issue. I can
only think that this problem is power related in some way and the built
in USB ports deliver too much current. Does this sound feasible?
Doesn't sound right to me. Every one of my USB external disks is powered
by its own external power supply. The USB only provides communication.
You got something whoever sold you the computer needs to fix.
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