Thanks, Rod. I'm grateful for the information and will take a bit of time later to apply it. I'm not concerned as to whether the same body and lens were returned to me, of that I'm certain. I would like to return the image count to something close to what is true for obvious reasons. With all the advice I'm being given, I now feel that outcome is possible.
Thanks all, Jack --- On Wed, 1/6/10, Rob Studdert <[email protected]> wrote: > From: Rob Studdert <[email protected]> > Subject: Re: Shot Counter > To: "Pentax-Discuss Mail List" <[email protected]> > Date: Wednesday, January 6, 2010, 5:13 PM > On 07/01/2010, Jack Davis <[email protected]> > wrote: > > I checked both serial numbers first thing upon their > return. > > I called Pentax customer service to let them know > about the question and their preliminary response was the > implication that the information might have been a result of > using a high count memory card by the repair service. They > made a note to follow up. > > Whatever the cause, I mentioned the repair service > advised that regardless of the reason, they wouldn't be able > to turn the counter back. > > Obviously, it won't matter unless I decide to sell it, > but I let Pentax know I am displeased and anxious to learn > the cause. > > Hi Jack, > > The shot number, ie the one that is used as the image file > mane can be > reset, it can also be set to any number. The internal > shutter counter > is the only number that can't be altered, it's an up > counter and > should register every shutter activation whatever the > operating mode. > > The internal "shutter count" value can be determined using > an > application such as PhotoME as has been mentioned, just > compare shots > prior to the camera being sent for repair to those shot > after. There > should be some advance on the counter but I would find it > hard to > believe that the shutter would have been activated more > than a few > hundred times during the repair/testing. > > PhotoME also reports an "Internal Serial Number" under the > "Manufacturer notes" section, this number I would expect > should not > differ if the camera is the one you sent for repair. > > Cheers, > > -- > Rob Studdert (Digital Image Studio) > Tel: +61-418-166-870 UTC +10 Hours > Gmail, eBay, Skype, Twitter, Facebook, Picasa: distudio > > -- > PDML Pentax-Discuss Mail List > [email protected] > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link > directly above and follow the directions. > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
