Godfrey, 

I fully agree with you.
Still, nothing contradicts the statement that they are a mail-order
company, and in this business their price margin is relatively low.
(Compare it to that of Dell, Circuit City, etc.)
Actually, I am not know if their NYC store (which I've seen many times
from outside, but never had time to walk in, even when I lived in
Manhattan) has the same prices as the mail order or their are higher.

Your last paragraph is a great description of what I was trying
to express earlier.
:-)

Cheers,

Igor


Mon Nov 3 16:01:30 EST 2008
Godfrey DiGiorgi wrote:

I would not include B&H Photo in the same class with BuyDig and other  
"low-margin mail-order companies".

B&H Photo is a huge operation, with a massive brick and mortar store  
and several enormous warehouses, probably a couple billion dollars in  
business annually. I've been doing business with them for 20+ years,  
to the tune of several to tens of thousands of dollars a year, and  
there has *never* been a case when a problem of any kind was not  
professionally and effectively handled, in a timely manner.

They are the premier professional photographic retailer in the United  
States, and possibly the world. They may be gruff on the phone but,  
hey, I grew up in New York too.

"So waddaya want? Pleasantries? Dis is biz'ness."   ]:-)

Godfrey


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