Arnold Nipper wrote on 11/03/2019 19:16:
And let's not forget the work of the Admin Committee (AC). This is not innovations/changes, but ongoing work. In 2018 AC did roughly 10.000 tickets. And they were able to close tickets in 0.24d in avg.
That's very impressive. Nearly 30 / day on average for people who genally have other jobs, families, bills to pay, etc.
As someone who has opened tickets for different organisations and received prompt replies (usually one-touch solutions), thank you all.
- Barry _______________________________________________ Pdb-gov mailing list [email protected] http://lists.peeringdb.com/cgi-bin/mailman/listinfo/pdb-gov
