strange cause i have never been charged for a new key for the program, is this something new that he has asked people to do? ----- Original Message ----- From: "Larry Naessens" <[EMAIL PROTECTED]> To: "PC Audio Discussion List" <pc-audio@pc-audio.org> Sent: Friday, July 25, 2008 12:10 PM Subject: Re: Easy CD-DA Extractor Problem
>I think it's around $40. The site claims that upgrades are free, but if >your > key doesn't work you apparently have to by a new key. It only costs 8 > dollars and something, but one cannot define that as free. I wrote to the > developer using an old address that I had for him, but the email bounced. > I > tried using their tech support form, but the form could not be submitted > without either my key (which was rejected) or the email address used to > purchase the product. My email address was also rejected, despite the fact > that it has never changed. Maybe it's just time to move on. > > Larry > > > ----- Original Message ----- > From: "albert griffith" <[EMAIL PROTECTED]> > To: "'PC Audio Discussion List'" <pc-audio@pc-audio.org> > Sent: Friday, July 25, 2008 12:50 AM > Subject: RE: Easy CD-DA Extractor Problem > > >> I'm curious, what does the program cost now? >> >> -----Original Message----- >> From: [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED] >> On Behalf Of Sunshine >> Sent: Friday, July 25, 2008 12:42 AM >> To: PC Audio Discussion List >> Subject: Re: Easy CD-DA Extractor Problem >> >> Did you have the basic version? when you purchased? >> The program? >> if so you need to pay an upgrade cost. >> they only have a professional version now. >> ----- Original Message ----- >> From: "Curtis Delzer" <[EMAIL PROTECTED]> >> To: "PC Audio Discussion List" <pc-audio@pc-audio.org> >> Sent: Thursday, July 24, 2008 9:07 PM >> Subject: Re: Easy CD-DA Extractor Problem >> >> >>> You need a new key for v11. >>> >>> At 03:11 PM 7/15/2008, you wrote: >>>>Hi Everyone. I just downloaded the latest version of easy CD-DA >>>>extractor. >>>>After installing it, I attempted to register it using my key from >>>>version >>>>10. I copied both the key and the email address directly from the email >>>>sent >>>>to me by the developer at the time of purchase. Upon entering and >>>>re-entering the key, I was repeatedly told that it was invalid. When I >>>>attempted to use the company support form to contact the developer and >>>>explain my problem, my submission was blocked, again due to the claim >>>>that >>>>my key is invalid. Finally, I logged in at the "reg" page using my email >>>>address and attempted to retrieve my key in case they had changed it >>>>from >>>>the designated code for version ten. At this point, i was told that I >>>>needed >>>>to purchase the info. I don't believe that I should have to purchase a >>>>key >>>>when one that is supposed to work is already in my possession. Further, >>>>if >>>>there is an email contact address on the page either for the developer >>>>or >>>>for the company marketing the software, I'm unable to locate it. >>>> >>>>I have red on this list that the developer is a decent sort, so >>>>presumably >>>>I'm missing something. With all that in mind, I'm wondering if anyone >>>>can >>>>offer a suggestion for contacting them in order to resolve my problem. >>>>Paying the $8 is no big deal, but I shouldn't have to pay for a key that >>>>I >>>>have not in fact lost. >>>> >>>>Thanks for any and all suggestions. >>>> >>>> >>>>Larry >>>> >>>> >>>>Jonathan Mosen List Founder >>>> >>>>Audio List Help, Guidelines, Archives and more... >>>>http://www.pc-audio.org >>>> >>>>To unsubscribe from this list, send a blank email to: >>>>[EMAIL PROTECTED] >>> >>> Jonathan Mosen List Founder >>> Audio List Help, Guidelines, Archives and more... >>> http://www.pc-audio.org >>> To unsubscribe from this list, send a blank email to: >>> [EMAIL PROTECTED] >>> >>> >> >> >> >> Jonathan Mosen List Founder >> Audio List Help, Guidelines, Archives and more... >> http://www.pc-audio.org >> To unsubscribe from this list, send a blank email to: >> [EMAIL PROTECTED] >> >> >> >> Jonathan Mosen List Founder >> Audio List Help, Guidelines, Archives and more... >> http://www.pc-audio.org >> To unsubscribe from this list, send a blank email to: >> [EMAIL PROTECTED] > > > > Jonathan Mosen List Founder > Audio List Help, Guidelines, Archives and more... > http://www.pc-audio.org > To unsubscribe from this list, send a blank email to: > [EMAIL PROTECTED] > > Jonathan Mosen List Founder Audio List Help, Guidelines, Archives and more... http://www.pc-audio.org To unsubscribe from this list, send a blank email to: [EMAIL PROTECTED]
