I think it's around $40. The site claims that upgrades are free, but if your key doesn't work you apparently have to by a new key. It only costs 8 dollars and something, but one cannot define that as free. I wrote to the developer using an old address that I had for him, but the email bounced. I tried using their tech support form, but the form could not be submitted without either my key (which was rejected) or the email address used to purchase the product. My email address was also rejected, despite the fact that it has never changed. Maybe it's just time to move on.
Larry ----- Original Message ----- From: "albert griffith" <[EMAIL PROTECTED]> To: "'PC Audio Discussion List'" <pc-audio@pc-audio.org> Sent: Friday, July 25, 2008 12:50 AM Subject: RE: Easy CD-DA Extractor Problem > I'm curious, what does the program cost now? > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > On Behalf Of Sunshine > Sent: Friday, July 25, 2008 12:42 AM > To: PC Audio Discussion List > Subject: Re: Easy CD-DA Extractor Problem > > Did you have the basic version? when you purchased? > The program? > if so you need to pay an upgrade cost. > they only have a professional version now. > ----- Original Message ----- > From: "Curtis Delzer" <[EMAIL PROTECTED]> > To: "PC Audio Discussion List" <pc-audio@pc-audio.org> > Sent: Thursday, July 24, 2008 9:07 PM > Subject: Re: Easy CD-DA Extractor Problem > > >> You need a new key for v11. >> >> At 03:11 PM 7/15/2008, you wrote: >>>Hi Everyone. I just downloaded the latest version of easy CD-DA >>>extractor. >>>After installing it, I attempted to register it using my key from version >>>10. I copied both the key and the email address directly from the email >>>sent >>>to me by the developer at the time of purchase. Upon entering and >>>re-entering the key, I was repeatedly told that it was invalid. When I >>>attempted to use the company support form to contact the developer and >>>explain my problem, my submission was blocked, again due to the claim >>>that >>>my key is invalid. Finally, I logged in at the "reg" page using my email >>>address and attempted to retrieve my key in case they had changed it from >>>the designated code for version ten. At this point, i was told that I >>>needed >>>to purchase the info. I don't believe that I should have to purchase a >>>key >>>when one that is supposed to work is already in my possession. Further, >>>if >>>there is an email contact address on the page either for the developer or >>>for the company marketing the software, I'm unable to locate it. >>> >>>I have red on this list that the developer is a decent sort, so >>>presumably >>>I'm missing something. With all that in mind, I'm wondering if anyone >>>can >>>offer a suggestion for contacting them in order to resolve my problem. >>>Paying the $8 is no big deal, but I shouldn't have to pay for a key that >>>I >>>have not in fact lost. >>> >>>Thanks for any and all suggestions. >>> >>> >>>Larry >>> >>> >>>Jonathan Mosen List Founder >>> >>>Audio List Help, Guidelines, Archives and more... >>>http://www.pc-audio.org >>> >>>To unsubscribe from this list, send a blank email to: >>>[EMAIL PROTECTED] >> >> Jonathan Mosen List Founder >> Audio List Help, Guidelines, Archives and more... >> http://www.pc-audio.org >> To unsubscribe from this list, send a blank email to: >> [EMAIL PROTECTED] >> >> > > > > Jonathan Mosen List Founder > Audio List Help, Guidelines, Archives and more... > http://www.pc-audio.org > To unsubscribe from this list, send a blank email to: > [EMAIL PROTECTED] > > > > Jonathan Mosen List Founder > Audio List Help, Guidelines, Archives and more... > http://www.pc-audio.org > To unsubscribe from this list, send a blank email to: > [EMAIL PROTECTED] Jonathan Mosen List Founder Audio List Help, Guidelines, Archives and more... http://www.pc-audio.org To unsubscribe from this list, send a blank email to: [EMAIL PROTECTED]
