For those who may not know, there are scripts for Goldwave.  I've found it
good for the few files I've separated because you can hear what's going on
to split more accurately. 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of jason
Sent: Monday, November 05, 2007 8:07 PM
To: PC Audio Discussion List
Subject: Re: Splitting Files with Cool Edit or Other Audio
Program,Urgent,Job Related

Hi, Beth I am learning goldwave as well.  I find it to be very accessible. 
I also know you from Colorado.  I used to go to the center back in 2002.

sincerely,
Jason Milyo
----- Original Message -----
From: "Beth Hatch" <[EMAIL PROTECTED]>
To: <pc-audio@pc-audio.org>
Sent: Monday, November 05, 2007 10:32 PM
Subject: Splitting Files with Cool Edit or Other Audio Program, Urgent,Job
Related


>
> Hello everyone,
>
> Please be forewarned, I'm a pc tech by training but I'm not an audio 
> expert, so please be gentle with me because I'm in dire need of your 
> expert assistance.<smile>
>
> I am supposed to start a job this week where I need to record and then 
> listen to tech support calls from agents taking live calls for an 
> internet provider.  My job is to split these calls into separate files 
> and save them.
> My boss is doing this visually by looking at the wave forms.  I'm 
> familiar with the concept of wave forms, and I can read the negative, 
> 0 numbers, and the positive numbers with the JAWS cursor.  
> Unfortunately, using Cool Edit and JAWS 8.0, the software they are 
> using, I can't seem to tell where one call begins and where the that 
> call ends and then where the next call begins.  I'm supposed to record 
> the calls, separate them, save each one into a separate file, rate it 
> in terms of quality, and send my feedback to the powers that be.
>
>    Because I couldn't find the Cool Edit scripts, I downloaded Gold 
> wave
> 5.22 and the new JAWS scripts.  Gold wave looks more promising, I read 
> the manual and it appears that I should be able to do what I need to 
> do, but it is confusing because when I receive my file of calls, I 
> don't know ahead of time how long the calls are and where the silences 
> are so that I can save each call as a different file.
>
>    Thanks for your patience, folks.  My questions are these:  Can I do 
> this with Cool Edit, that is what my colleagues are using?  Or should 
> I use something else like Gold wave, Audacity, or Sound Forge?  There 
> are other people with disabilities at the job site, but I'm the only 
> blind person.
> I
> will try to use what works best if it isn't Cool Edit, but I'll have 
> to convince my boss that this would better.
>
> If you'd rather not clutter up the list, please feel free to email me 
> privately at [EMAIL PROTECTED]  Thank you in advance for any help 
> or suggestions!
>
> Beth
>
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