I would use goldwave because you can run the file using fast forward by 2 or 3 times and find the silences -- a bit slower than a sighted person would do, but it will work. Cooledit may or may not have such facilities, but I know goldwave does.
on Monday 11/05/2007 Beth Hatch([EMAIL PROTECTED]) wrote > > Hello everyone, > > Please be forewarned, I'm a pc tech by training but I'm not an audio expert, > so please be gentle with me because I'm in dire need of your expert > assistance.<smile> > > I am supposed to start a job this week where I need to record and then > listen to tech support calls from agents taking live calls for an internet > provider. My job is to split these calls into separate files and save them. > My boss is doing this visually by looking at the wave forms. I'm familiar > with the concept of wave forms, and I can read the negative, 0 numbers, and > the positive numbers with the JAWS cursor. Unfortunately, using Cool Edit > and JAWS 8.0, the software they are using, I can't seem to tell where one > call begins and where the that call ends and then where the next call > begins. I'm supposed to record the calls, separate them, save each one into > a separate file, rate it in terms of quality, and send my feedback to the > powers that be. > > Because I couldn't find the Cool Edit scripts, I downloaded Gold wave > 5.22 and the new JAWS scripts. Gold wave looks more promising, I read the > manual and it appears that I should be able to do what I need to do, but it > is confusing because when I receive my file of calls, I don't know ahead of > time how long the calls are and where the silences are so that I can save > each call as a different file. > > Thanks for your patience, folks. My questions are these: Can I do this > with Cool Edit, that is what my colleagues are using? Or should I use > something else like Gold wave, Audacity, or Sound Forge? There are other > people with disabilities at the job site, but I'm the only blind person. I > will try to use what works best if it isn't Cool Edit, but I'll have to > convince my boss that this would better. > > If you'd rather not clutter up the list, please feel free to email me > privately at [EMAIL PROTECTED] Thank you in advance for any help or > suggestions! > > Beth > > Audio List Help, Guidelines, Archives and more... > http://www.pc-audio.org > > To unsubscribe from this list, send a blank email to: > [EMAIL PROTECTED] -- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici [EMAIL PROTECTED] Audio List Help, Guidelines, Archives and more... http://www.pc-audio.org To unsubscribe from this list, send a blank email to: [EMAIL PROTECTED]
