Have you started with a reset of the Zen Stone? I would try this first and then I'd upgrade the firmware doing a complete format as part of upgrading the firmware.
First, to reset the Zen Stone, you'll need to perform a pin hole reset. There's a tiny hole on top of the Zen Stone, next to the slider switch. You'll need to find that hole and use a pin to push a button reset down in that hole. It's actually not as bad as it sounds once you've done it successfully. If you're holding the Zen Stone, so that the round button is facing you and on the right hand side, where the slider and headphone jack is on the top and the USB connector is on the bottom, then the hole you're looking for will be on top, next to and just to the right, of the slider button. I can barely feel it with my fingers. You'll then need a pin to find that hole and depress the button that is found in that hole. This will reset your Zen Stone and then you should be able to connect it to your PC without the IO error. If you still get the IO error then you may need to look into your USB device driver, but I doubt that will be your problem. I think you can update the firmware and format the Zen Stone from the Creative Media Lite software, but you should also be able to download the latest firmware and install that onto your Zen Stone. I'll look into this in a bit and post more later. I hope this helps. Kathy Szinnyey wrote: > Well, how long ya got? Okay, the short answer is I get this ugly i o error > when I try to connect it to my computer. The error says something like, > can't open; i o error in device". Something like that. I took it to my > computer at work which could sorta kinda see the data on my Zen Stone, but > not quite. The Zen, last time I checked, doesn't have a light on when I try > to turn it on when it's disconnected from the computer. When it's > connected, the Zen gets nice and warm and my computer knows there's Some > kind of USB thingie connected to it. I've tried going through each of the > troubleshooting steps on the Creative Webpage with no success. I'm glad I > payed a discount price for this thing, and I didn't bother to register it > (or did I, I'm not sure now), because I knew after my previous experinece > with a Muvo, that I'd probably have to return it after it's small warranty > ran out. Anyway, short of throwing it out the window, I'm pretty stuck. > I've had it for several months and have occasionally come back to it to see > if I can get it to do anything. It's like one of those little projects you > come b ack to from time to time..Heavy sigh! > > Kathy > > > > Listen to Kathy and Fred on the Web at > > http://www.live365.com/stations/cityslackers/ > > http://www.fredkate.libsyn.com > > ----- Original Message ----- > From: "Blackwell, Clifford" <[EMAIL PROTECTED]> > To: "PC Audio Discussion List" <pc-audio@pc-audio.org> > Sent: Thursday, September 27, 2007 2:29 PM > Subject: RE: Zen Stone Blues > > > >> I don't know the address of the group for which you are looking. >> However, tell us your problem and maybe one of us has a solution. >> >> -----Original Message----- >> From: [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Szinnyey >> Sent: Thursday, September 27, 2007 2:40 PM >> To: PC Audio Discussion List >> Subject: Zen Stone Blues >> >> Hi, gang! My Zen Stone 1gb is very, very ill. I'd be happy to tell you >> all my troubles here, but I know there is another list dedicated to mp3 >> players and blind folks. Does anyone have a link to that? Or I can >> tell you all my sorry tales here if you like. "Sad little smile and big >> tears! >> >> Peace, >> Kathy >> >> >> Audio List Help, Guidelines, Archives and more... >> http://www.pc-audio.org >> >> To unsubscribe from this list, send a blank email to: >> [EMAIL PROTECTED] >> >> >> Audio List Help, Guidelines, Archives and more... >> http://www.pc-audio.org >> >> To unsubscribe from this list, send a blank email to: >> [EMAIL PROTECTED] >> >> >> -- >> No virus found in this incoming message. >> Checked by AVG Free Edition. >> Version: 7.5.488 / Virus Database: 269.13.32/1033 - Release Date: >> 9/27/2007 11:06 AM >> >> >> > > > Audio List Help, Guidelines, Archives and more... > http://www.pc-audio.org > > To unsubscribe from this list, send a blank email to: > [EMAIL PROTECTED] > > > Audio List Help, Guidelines, Archives and more... http://www.pc-audio.org To unsubscribe from this list, send a blank email to: [EMAIL PROTECTED]
