Assuming that the whole otrs directory would be in the clustered fs, directory references would not be the same for each node of the cluster? They would all share the /var/www (let's say) directory, where otrs would be placed. I'm not sure I understand which references you're talking about.
I don't mind, by the way, to write some code or edit some configuration, I have quite often written my own perl modules for OTRS to customize our installation here, using che /Custom directory structure. 2015-05-23 9:40 GMT+02:00 David Boyes <dbo...@sinenomine.net>: > > > 2015-05-23 9:02 GMT+02:00 > > Hi and thanks for the answer. What do you mean with "some configuration > info for individual nodes"? I was thinking that having a single otrs on a > clustered fs would avoid to have any file stored elsewhere than the > cluster... > > I probably should clarify. What we were trying to do was to have multiple > copies (1 on each node). We kept finding places where the location and > version of the syscofig blobs were getting overwritten, and unless you did > some creative things with overlaying filesystems on node n>1, the > additional instances would come up as node 1 and Bad Things happened. > > I went hunting through the source, and moved every reference to a local > file into a database object in a node-specific table. and added a --node > option to identify which node that instance represented. That was in otrs 3. > > Recent versions have been better. I should try it again. > > I suspect if you only tried to run on one node at a time it probably would > be ok, but that kinda defeats the point of the cluster. You probably could > hunt down all the directory references in the source; I don't know if > they're all exposed to syscofig. > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- *Lynx International Srl* *Stefano Finetti* *IT Manager* *http://www.lynx-international.com <http://www.lynx-international.com>* *Lynx International Srl is a part of AXED Group* Via Pier Luigi Nervi e/3 - Torre 6 - 04100 Latina Skype: *ssfinetti* Mobile: +39 348.38.58.165 -- This e-mail and any files transmitted contain documentation which is highly confidential and intended solely for the use of the individual or entity to whom they are addressed. All written data and other information in the documentation is and shall remain the property of the disclosing party. If you are not the intended recipient you are hereby formally notified that any disclosure, dissemination, forwarding, storing, copying or use of any of the information is strictly prohibited and will be legally pursued. If you received this in error, please contact the sender and destroy the documentation including deletion of the same from any computer. Thank you.
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