2015-05-23 9:02 GMT+02:00 David Boyes <dbo...@sinenomine.net>: > Out of the box, OTRS still has some rough edges for clustered > configurations. It still stores some configuration info for individual > nodes in node-local storage, which can be tricky to manage and still keep > the cluster configuration consistent. We did some mods to move all > configuration information into the database, but it was for an old version > of otrs 3. I'm trying to bring those mods up to date in my copious free > time (not!), but it's going slowly. > > Hi and thanks for the answer. What do you mean with "some configuration info for individual nodes"? I was thinking that having a single otrs on a clustered fs would avoid to have any file stored elsewhere than the cluster... Does otrs save something, let's say, on /tmp or /var directories that can't be configured to be put into the mounted cluster?
> > Use gluster or Ceph if you try this. Both are better behaved than raw > GFS2. If you have the Otrs configuration managed by something like puppet > and do some unnatural things with unionfs, you can make it work, but it's a > bit fragile for production use. > > Ops, sorry, I wrote GFS2 but I meant gluster fs. This is a Gluster Filesystem cluster. My mistake. -- Stefano -- This e-mail and any files transmitted contain documentation which is highly confidential and intended solely for the use of the individual or entity to whom they are addressed. All written data and other information in the documentation is and shall remain the property of the disclosing party. If you are not the intended recipient you are hereby formally notified that any disclosure, dissemination, forwarding, storing, copying or use of any of the information is strictly prohibited and will be legally pursued. If you received this in error, please contact the sender and destroy the documentation including deletion of the same from any computer. Thank you.
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