Raul - sounds like packet capture time
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Raul Libório Sent: Friday, October 10, 2014 1:59 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Authentication failed for customers - Windows 2012 R2 AD LDAP Marshall, Yes, I have also read something about that but I can not remember that was related. I'm looking to find these parameters, if a problem of AD. Alvaro, my problem is with customers. I'm using the sAMAccountName for authentication, as the mapping done in Config.pm Thanks! Raul Libório http://rauhmaru.blogspot.com/ openSUSE Member | Linux User #4444581 On Fri, Oct 10, 2014 at 12:18 PM, Alvaro Cordero <alv...@gridshield.net> wrote: Did you verify what are you using to authenticate as uuid, email, SAMAccountname, other, that affects too. Also, are you having issues authenticating agents or customers? Regards 2014-10-09 15:11 GMT-06:00 Raul Libório <rauhm...@gmail.com>: Hello I have an Active Directory installed on Windows Server 2012 R2. The OTRS can view all users, however, when I try to authenticate, displays error like username or password is incorrect. Does anyone have any tips on how to solve? Thanks Raul Libório http://rauhmaru.blogspot.com/ openSUSE Member | Linux User #4444581 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alv...@gridshield.net www.gridshield.net --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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