Did you verify what are you using to authenticate as uuid, email, SAMAccountname, other, that affects too. Also, are you having issues authenticating agents or customers?
Regards 2014-10-09 15:11 GMT-06:00 Raul Libório <rauhm...@gmail.com>: > Hello > > I have an Active Directory installed on Windows Server 2012 R2. The OTRS > can view all users, however, when I try to authenticate, displays error > like username or password is incorrect. > Does anyone have any tips on how to solve? > > Thanks > > Raul Libório > http://rauhmaru.blogspot.com/ > openSUSE Member | Linux User #4444581 > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alv...@gridshield.net www.gridshield.net
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