Am 21.07.2014 05:53, schrieb Kristofer Pettijohn:
I also noticed in testing after your assistance, is that new tickets are created assigned to root (like normal tickets), but with a status of locked. Did you see this also, or is it just me?
Setting the status with the interface to "new" works for me. -- Christoph --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
