I also noticed in testing after your assistance, is that new tickets are created assigned to root (like normal tickets), but with a status of locked. Did you see this also, or is it just me?
----- Original Message ----- From: "Christoph Zwerschke" <zwersc...@urz.uni-heidelberg.de> To: "User questions and discussions about OTRS." <otrs@otrs.org> Sent: Thursday, July 17, 2014 5:04:35 PM Subject: Re: [otrs] Generic Interface with Python Am 17.07.2014 22:17, schrieb Michiel Beijen: > > Actually OTRS should deliver the WSDL file, it's a shame it doesn't. > > Well, actually the file you are looking at IS from the OTRS project, it > is just someone's import into Google Code. The original is here: > > https://github.com/OTRS/otrs/tree/rel-3_3/development/webservices Thanks, hadn't seen that. Unfortunately, it's not mentioned in the documentation. But what I meant was that the file should be delivered by OTRS via HTTP when the service URL is requested with ?wsdl query parameter. -- Christoph --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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