Hi Christoph, Currently it's not possible; but I think it would be a very useful feature to have the possibility to select per template if it is plain text or rich text.
-- Mike On Tue, Jul 8, 2014 at 12:07 PM, Christoph Zwerschke <zwersc...@urz.uni-heidelberg.de> wrote: > Is it possible in OTRS 3 to change the format of templates and individual > replies to plain text instead of HTML? I already found the global switch > Frontend::RichText that can be set to "no", but that's really not what we > want, because it would switch off RichText everywhere. We want to be able to > select and change the format individually, just as it is possible in every > mail client. > > Regards > -- Christoph > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
