Since I start my installation, the 3.1.21 was more up to date (the 3.3.8 didn't exists)
2014-07-08 11:31 GMT+02:00 Sander Goudswaard < s.goudswa...@westerscheldetunnel.nl>: > You need to assign the autoresponse to a queue. > > And if you have just started with OTRS, why not install the latest > version? I believe it’s 3.3.8. > > > > Regards > > Sander > > > > > > *Van:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *Namens *Marwan > Rabbâa > *Verzonden:* dinsdag 8 juli 2014 11:15 > *Aan:* otrs@otrs.org > *Onderwerp:* [otrs] Auto-response > > > > Hi all, > > > > New to OTRS, I've successfully installed an OTRS 3.1.21. > > > > The mailbox fetcher is OK. All ticket I send to a configured mailbox are > migrated into tickets. > > > > However, I can find how to enable auto-response (on ticket creation, > update ...). > > > > Where are this options on OTRS 3.1.21 ? > > > > Regards, > > > > PS : I have created an auto-response (on admin interface) as auto-reply, > but it seems not to work > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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