I apologize for my delayed acknowledgment, but thank you everyone for your responses. A solution hasn't been decided upon yet, but I may post details on implementation if it is unique to the ones already out there and previously mentioned.
----- Original Message ----- From: "Kristofer Pettijohn" <kristo...@cybernetik.net> To: "User questions and discussions about OTRS." <otrs@otrs.org> Sent: Sunday, May 4, 2014 7:13:58 PM Subject: SSO Hello, We have a central portal that users are logged into. I currently have the portal pulling a list of the users recent OTRS tickets and a link which directs them into OTRS. However, they have to log into OTRS using their username and password. Is there an API function where I can obtain a token of some sort for a specific username and add the token to a URL which will allow me to redirect the user into OTRS while allowing them to bypass the login prompt? Thanks, Kris
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