Yes. Yes. (Please feel free to ask questions that require other than a yes/no answer).
Or ... http://doc.otrs.org/3.3/en/html/external-backends.html http://doc.otrs.org/3.3/en/html/external-backends.html#multiple-customer-backends http://forums.otterhub.org/viewtopic.php?f=60&t=16543 On Wed, Feb 26, 2014 at 9:44 AM, <iga3...@yahoo.com> wrote: > Hi again, > > After otrs has been setup with ldap backend, reading from the manual, now > it's time for authenticate them.. I have added this lines to Config.pm but > it's not working... > > ################ LDAP AUTH ##################### > $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP'; > $Self->{'AuthModule::LDAP::Host'} = 'domain.net'; > $Self->{'AuthModule::LDAP::BaseDN'} = 'OU=domain,DC=domain,DC=net'; > $Self->{'AuthModule::LDAP::UID'} = 'uid'; > $Self->{'AuthModule::LDAP::SearchUserDN'} = 'CN=Israel Garcia > Alvarez,OU=Sistemes,OU=Usuaris Roureda,OU=BIBM,DC=bibm,DC=net'; > $Self->{'AuthModule::LDAP::SearchUserPw'} = 'Password-:)'; > > # in case you want to add always one filter to each ldap query, use > # this option. e. g. AlwaysFilter => '(mail=*)' or AlwaysFilter => > '(objectclass=user)' > $Self->{'AuthModule::LDAP::AlwaysFilter'} = 'uid'; > > # in case you want to add a suffix to each login name, then > # you can use this option. e. g. user just want to use user but > # in your ldap directory exists user@domain. > # $Self->{'AuthModule::LDAP::UserSuffix'} = '@domain.com'; > > # Net::LDAP new params (if needed - for more info see perldoc Net::LDAP) > $Self->{'AuthModule::LDAP::Params'} = { > port => 389, > timeout => 120, > async => 0, > version => 3, > }; > ############################################ > > Otrs are not able to authenticate any user... Am I missing something in > the setup to allow users (customers and agents) to login to our Otrs? > > Also, is possible to authenticate ldap and local-database users? > > Thanks much!!!!!!!!!! > > regards, > > Israel. > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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