Hi gerald..

OK, then sorry for my question.. I'll read your links.. thanks and sorry again!

Israel.





El Miércoles 26 de febrero de 2014 15:48, Gerald Young <cryth...@gmail.com> 
escribió:
 
Yes.
Yes.

(Please feel free to ask questions that require other than a yes/no answer).

Or ... 
http://doc.otrs.org/3.3/en/html/external-backends.html
http://doc.otrs.org/3.3/en/html/external-backends.html#multiple-customer-backends

http://forums.otterhub.org/viewtopic.php?f=60&t=16543





On Wed, Feb 26, 2014 at 9:44 AM, <iga3...@yahoo.com> wrote:

Hi again,
>
>After otrs has been setup with ldap backend, reading from the manual,  now 
>it's time for authenticate them.. I have added this  lines to Config.pm but 
>it's not working...
>
>################ LDAP AUTH #####################
>$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
>$Self->{'AuthModule::LDAP::Host'} = 'domain.net';
>$Self->{'AuthModule::LDAP::BaseDN'} = 'OU=domain,DC=domain,DC=net';
>$Self->{'AuthModule::LDAP::UID'} = 'uid';
>$Self->{'AuthModule::LDAP::SearchUserDN'} = 'CN=Israel Garcia 
>Alvarez,OU=Sistemes,OU=Usuaris Roureda,OU=BIBM,DC=bibm,DC=net';
>$Self->{'AuthModule::LDAP::SearchUserPw'} = 'Password-:)';
>
># in case you want to add always one filter to each ldap query, use
># this option. e. g. AlwaysFilter =>
 '(mail=*)' or AlwaysFilter => '(objectclass=user)'
>$Self->{'AuthModule::LDAP::AlwaysFilter'} = 'uid';
>
># in case you want to add a suffix to each login name, then
># you can use this option. e. g. user just want to use user but
># in your ldap directory exists user@domain.
>#    $Self->{'AuthModule::LDAP::UserSuffix'} = '@domain.com';
>
># Net::LDAP new params (if needed - for more info see perldoc Net::LDAP)
>$Self->{'AuthModule::LDAP::Params'} = {
>    port => 389,
>    timeout => 120,
>    async => 0,
>    version => 3,
>};
>############################################
>
>Otrs are not able to authenticate any user... Am I missing something in the 
>setup to allow users (customers and agents) to login to our Otrs?
>
>Also, is possible to authenticate ldap and local-database users?
>
>Thanks
 much!!!!!!!!!!
>
>regards,
>
>Israel.
>
>
>
>
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