error logs. System Log, mail ...
On Fri, Feb 14, 2014 at 5:11 PM, Allen Barrett <sabarr...@harding.edu>wrote: > I checked NotificationSenderEmail and it was the default. I changed it to > a valid address, the one we have defined in the PostMaster Mail Accounts > section. I also rebooted the server and it's still not sending to agents. > Is there anything else I can check? > > > On Fri, Feb 14, 2014 at 3:51 PM, Gerald Young <cryth...@gmail.com> wrote: > >> Notification Sender in Sysconfig >> >> >> On Fri, Feb 14, 2014 at 4:49 PM, Allen Barrett <sabarr...@harding.edu>wrote: >> >>> I'm having a bit of trouble. I have verified that I can manually send >>> e-mail to agents via the Admin Notification tool on the admin tab. E-mail >>> is also being sent to customers. I'm not getting messages sent to agents, >>> though, for new tickets, notes, etc. I'm not sure what I've done, but it >>> was working initially. Can anyone help me troubleshoot this? I am running >>> the windows version at 3.3.4. >>> >>> -- >>> Allen Barrett >>> IT Security and Systems Administrator >>> Harding University >>> Admin 304 >>> (501) 279-4198 >>> >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > > -- > Allen Barrett > IT Security and Systems Administrator > Harding University > Admin 304 > (501) 279-4198 > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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