Alright, scratch everything else. All I really would love to know (for now) is how to disable the AddNote email notification that goes out to agents.
As well as any tips to improve speed. Thank you so, Leah --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
