Hi Stefan, you can use more than one backend: See http://doc.otrs.org/3.2/en/html/external-backends.html#customer-data (section "Using more than one customer backend with OTRS")
- Renée On 29.08.2013 09:17, Stefan Michael Guenther wrote: > Hello, > > am I right in assuming, that it is only possible to have ONE external > customer user backend, but not more? > > One of our clients has bought another company and if it is not possible to > connect both customer databases to OTRS, we would have to find a way to merge > the two database into an internal customer database for OTRS. > > Regards, > > Stefan > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs