On 06/28/2013 01:11 PM, mofoe wrote:
Hello list,
after upgrading a pretty old otrs instance to 3.2.8 ( i had to go from
2.4.9 -> 3.0.20 -> 3.1.17 -> 3.2.8)
i get a message box when ever i select something from the "Tickets"
menu. After that i can not click on any buttons on the web page any more.
Every thing else seems to work fine.
i saw some other people with the same error, but could not find a
solution:
- http://forums.otterhub.org/viewtopic.php?f=35&t=21065
- http://forums.otterhub.org/viewtopic.php?f=31&t=19553
Hello again,
i am very, very sorry for the noise. i did not follow the upgrade guide
correctly. :(
my mistake was that i backed up the folder /opt/otrs/var and then, after
the upgrade, restored it again.
One should *NOT* restore it.
Every thing is working now.
thanks again!
cheers,
moe
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