Hi,

 

I have followed the video of Shawn Beasley from Youtube to upgrade from
3.2.6 to 3.2.8.

 

I get a message when i update the database and Perl

 

I get the error message while performing the perl update

 

I get the message " The system cannot find the file specified".

 

C:\Program Files (x86)\OTRS\OTRS\scripts>mysql -uroot otrs < C:\Program
Files (x

86)\OTRS\OTRS\scripts\DBUpdate-to-3.2.mysql.sql

 

and if i skip the above part i get the below message for PERL upate

 

C:\Program Files (x86)\OTRS\OTRS\scripts>perl DBUpdate-to-3.2.pl

 

Migration started...

 

DBI connect('database=otrs;host=localhost;','otrsadmin',...) failed: Access
deni

ed for user 'otrsadmin'@'localhost' (using password: YES) at C:/Program
Files (x

86)/OTRS/OTRS/Kernel/System/DB.pm line 253

 

>> Can't write C:/PROGRA~2/OTRS/OTRS/var/log/otrs.log: Permission denied <<

 

ERROR: OTRS-DBUpdate-to-3.2-99 Perl: 5.12.3 OS: MSWin32 Time: Mon Jul 1
19:33:5

1 2013

 

Message: Access denied for user 'otrsadmin'@'localhost' (using password:
YES)

 

Traceback (676):

Module: Kernel::System::DB::new (OTRS 3.2. Line: 224

Module: main::_CommonObjectsBase (unknown version) Line: 143

Module: DBUpdate-to-3.2.pl (unknown version) Line: 68

 

Got no DBObject! at C:/Program Files
(x86)/OTRS/OTRS/Kernel/System/SysConfig.pm

line 101.

Step 1 of 10: Refresh configuration cache...

C:\Program Files (x86)\OTRS\OTRS\scripts>

 

Regards,

 



 

<<image001.jpg>>

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to