So for old tickets is there a way like reload cache or any script ? or
only manual way possible ?
random person not in Customer database who has emailed his ticket
doesn't have Customer Information, even if the customer has been
created after the email arrives. Re-assign a customer to the ticket..
On Thu, Jun 27, 2013 at 6:23 AM, Darshak Modi
<darshak.m...@elitecore.com <mailto:darshak.m...@elitecore.com>> wrote:
Hi,
I am trying to enable customer information in ticket zoom view,
but it shows as none.
Where should I check ?
Thanks
Darshak
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