So for old tickets is there a way like reload cache or any script ? or only manual way possible ?


random person not in Customer database who has emailed his ticket doesn't have Customer Information, even if the customer has been created after the email arrives. Re-assign a customer to the ticket..


On Thu, Jun 27, 2013 at 6:23 AM, Darshak Modi <darshak.m...@elitecore.com <mailto:darshak.m...@elitecore.com>> wrote:

    Hi,

    I am trying to enable customer information in ticket zoom view,
    but it shows as none.
    Where should I check ?


    Thanks
    Darshak
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