random person not in Customer database who has emailed his ticket doesn't have Customer Information, even if the customer has been created after the email arrives. Re-assign a customer to the ticket..
On Thu, Jun 27, 2013 at 6:23 AM, Darshak Modi <darshak.m...@elitecore.com>wrote: > Hi, > > I am trying to enable customer information in ticket zoom view, but it > shows as none. > Where should I check ? > > > Thanks > Darshak > ------------------------------**------------------------------**--------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: > http://lists.otrs.org/**pipermail/otrs<http://lists.otrs.org/pipermail/otrs> > To unsubscribe: > http://lists.otrs.org/cgi-bin/**listinfo/otrs<http://lists.otrs.org/cgi-bin/listinfo/otrs> >
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