On 2012-06-18 13:24, Hussein E. Hijazi wrote:
We asked OTRS because we couldn't find how to do it. They told us it needed custom development and it was out of our budget.Yes in the customer interface.
Maybe it is now included in a recent release? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
