No, you need the ITSM components to make it ITIL compliant.
On 13 March 2013 11:53, Jignesh Kakka (jkakka) <jka...@cisco.com> wrote: > AS per documents , I only see OTRS ITSM as ITIL Compliant. > > > > Is OTRS Helpdesk 3.1.7 also ITIL compliant ? > > > > > > Thanks, > > JIgnesh > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
