On 6 March 2013 11:36, Yousef Hamad <yha...@aspire-infotech.net> wrote: > What do you mean crontab? Is the crontab the same folder below > Opt/Otrs/Var/Cron ? > > I configured the Generic_Agent_Database: >> # start generic agent every 10 minutes >> */10 * * * * $HOME/bin/otrs.GenericAgent.pl -c db >> /dev/null > > And put the Generic_Agent inactive. > > Yousef
So just configuring the file doesn't activate the cron job. See http://doc.otrs.org/3.2/en/html/manual-installation-of-otrs.html#cronjobs Steve --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
