Thanks Michiel, Would you confirm if I can use this Apache version with 3.0.x version too.
Thanks again Antonio -----Mensaje original----- De: Michiel Beijen [mailto:michiel.bei...@otrs.com] Enviado el: miércoles, 03 de octubre de 2012 4:53 Para: User questions and discussions about OTRS. CC: Antonio Sarmiento Asunto: Re: [otrs] Apache crashing & mod_perl disable Hi Antonio, I've created a new version of the Windows Installer which bundles a different Apache (ApacheLounge's version) with a different mod_perl; for me it no longer restarts but I would like to get some feedback from actual users. Please test it and let me know if it works for you! https://www.dropbox.com/s/3zwhmjc6tx2tduj/otrs-3.1.10-win-installer-2.5.0-beta3.exe -- Mike On Tue, Sep 25, 2012 at 8:02 PM, Antonio Sarmiento <asarmie...@mi.cl> wrote: > Hi, everybody > > On win 2003 server R2 OTRS 3.0.10 > I am getting this error in my Windows Application event log: > > Faulting application httpd.exe, version 2.2.17.0, faulting module > perl512.dll, version 0.0.0.0, fault address 0x000206e3. > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > The Apache error.log contains: > > > > [Tue Sep 25 11:56:06 2012] [notice] Child 7956: Acquired the start mutex. > > [Tue Sep 25 11:56:06 2012] [notice] Child 7956: Starting 64 worker threads. > > [Tue Sep 25 11:56:06 2012] [notice] Child 7956: Starting thread to listen on > port 80. > > [Tue Sep 25 11:56:22 2012] [warn] [client 149.0.0.184] incomplete > redirection target of '/otrs/index.pl' for URI '/' modified to > 'http://149.0.0.64/otrs/index.pl' > > Scalars leaked: 1 > > [Tue Sep 25 11:57:01 2012] [warn] [client 149.20.0.155] incomplete > redirection target of '/otrs/index.pl' for URI '/' modified to > 'http://149.0.0.64/otrs/index.pl' > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > [Tue Sep 25 12:32:18 2012] [notice] Parent: child process exited with status > 3221225477 -- Restarting. > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > [Tue Sep 25 12:32:27 2012] [notice] Apache/2.2.19 (Win32) > mod_apreq2-20090110/2.7.1 mod_perl/2.0.4 Perl/v5.12.3 configured -- resuming > normal operations > > [Tue Sep 25 12:32:27 2012] [notice] Server built: May 20 2011 17:39:35 > > [Tue Sep 25 12:32:27 2012] [notice] Parent: Created child process 1036 > > Scalars leaked: 1 > > Scalars leaked: 1 > > Scalars leaked: 1 > > [Tue Sep 25 12:32:34 2012] [notice] Child 1036: Child process is running > > [Tue Sep 25 12:32:34 2012] [notice] Child 1036: Acquired the start mutex. > > [Tue Sep 25 12:32:34 2012] [notice] Child 1036: Starting 64 worker threads. > > [Tue Sep 25 12:32:34 2012] [notice] Child 1036: Starting thread to listen on > port 80. > > > > > > The suggested work around is disable de mod_perl. > I did that modifying httpd.conf Removing the following lines: > # load mod_perl > LoadFile 'C:/PROGRA~2/OTRS/StrawberryPerl/perl/bin/perl512.dll' > LoadModule perl_module modules/mod_perl.so > LoadModule apreq_module modules/mod_apreq2.so > > But that not work because when apache start don´t find some files, following > text is a part from error.log from apache > > > [Thu Sep 20 10:57:38 2012] [notice] Child 2836: Child process is running > [Thu Sep 20 10:57:38 2012] [notice] Child 2836: Acquired the start mutex. > [Thu Sep 20 10:57:38 2012] [notice] Child 2836: Starting 64 worker threads. > [Thu Sep 20 10:57:38 2012] [notice] Child 2836: Starting thread to listen on > port 80. > [Thu Sep 20 11:08:17 2012] [error] [client 127.0.0.1] (OS 2)El sistema no > puede encontrar el archivo especificado. : couldn't create child process: > 720002: index.pl, referer: http://localhost/otrs/index.pl?Action=AdminQueue > [Thu Sep 20 11:08:17 2012] [error] [client 127.0.0.1] (OS 2)El sistema no > puede encontrar el archivo especificado. : couldn't spawn child process: > C:/Program Files (x86)/OTRS/OTRS/bin/cgi-bin/index.pl, referer: > http://localhost/otrs/index.pl?Action=AdminQueue > [Thu Sep 20 11:08:17 2012] [error] [client 127.0.0.1] (OS 2)El sistema no > puede encontrar el archivo especificado. : couldn't create child process: > 720002: index.pl, referer: http://localhost/otrs/index.pl?Action=A ... > oup=Ticket > [Thu Sep 20 11:08:17 2012] [error] [client 127.0.0.1] (OS 2)El sistema no > puede encontrar el archivo especificado. : couldn't create child process: > 720002: index.pl, referer: http://localhost/otrs/index.pl?Action=A ... > up=Ticket; > [Thu Sep 20 11:08:17 2012] [error] [client 127.0.0.1] (OS 2)El sistema no > puede encontrar el archivo especificado. : couldn't spawn child process: > C:/Program Files (x86)/OTRS/OTRS/bin/cgi-bin/index.pl, referer: > http://localhost/otrs/index.pl?Action=A ... oup=Ticket > [Thu Sep 20 11:08:17 2012] [error] [client 127.0.0.1] (OS 2)El sistema no > puede encontrar el archivo especificado. : couldn't spawn child process: > C:/Program Files (x86)/OTRS/OTRS/bin/cgi-bin/index.pl, referer: > http://localhost/otrs/index.pl?Action=A ... up=Ticket; > [Thu Sep 20 11:08:20 2012] [error] [client 127.0.0.1] File does not exist: > C:/Program Files (x86)/OTRS/Apache/htdocs/favicon.ico > [Thu Sep 20 11:08:20 2012] [error] [client 127.0.0.1] File does not exist: > C:/Program Files (x86)/OTRS/Apache/htdocs/favicon.ico > [Thu Sep 20 11:08:20 2012] [error] [client 127.0.0.1] File does not exist: > C:/Program Files (x86)/OTRS/Apache/htdocs/favicon.ico > > Who can help me? with > 1.- Avoiding Apache Crash or > 2.- uninstall mode_perl > > I apreciatte your help > > Antonio > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
