Hello Juan Manuel, Decisión Result is a FreeText Field (# 16) so you can add as many as you want and remove them also, what you shouldn't do is to change the name of the field, but it can be traslated.
Regards. 2012/3/7 Juan Manuel Clavero Almirón <juanm.clav...@ibsalut.es> > Hi all,**** > > we don’t need so many options in Decision Result and we’d like to have > them changed. **** > > Is it safe to remove options and translate them? **** > > Is there any logic that needs the options to be named as they are now?**** > > We are using OTRS:ITSM 3.0.5 and we are not planning to update to 3.1 > anytime soon**** > > ** ** > > Thank you**** > > *Juan Clavero Almirón*** > > ** ** > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- ___________________________ Alvaro Cordero Retana Consultor de Tecnologias Gridshield Monitoreo de Redes e Infraestructura. 2258-5757 ext 123 alv...@gridshield.net www.gridshield.net
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