In that case, http://otrsteam.ideascale.com/a/dtd/Allow-more-changes-via-Bulk-Edit--customer-/99945-10369
Hugh On Thu, Jan 6, 2011 at 9:31 AM, Michiel Beijen <michiel.bei...@otrs.com>wrote: > On Thu, Jan 6, 2011 at 3:21 PM, Hugh Kelley <hugh.kel...@gmail.com> wrote: > > Is there a sysconfig option to allow this? I can't seem to find a way to > > change the customer value for multiple tickets. > > I guess not. You can use GenericAgent for this although that's not > available for end users, just for OTRS admins. > -- > Mike > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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