On Thu, Jan 6, 2011 at 3:21 PM, Hugh Kelley <hugh.kel...@gmail.com> wrote: > Is there a sysconfig option to allow this? I can't seem to find a way to > change the customer value for multiple tickets.
I guess not. You can use GenericAgent for this although that's not available for end users, just for OTRS admins. -- Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs