Joseph Thomas wrote :
I am not getting any agent notification on new ticket creation. How can
I //configure it?/
Hi Joseph,
please see Davids posting, especially the steps 1 and 2 and the second
last section
(http://lists.otrs.org/pipermail/otrs/2010-August/033286.html) so that
we can help you.
P.S. You forgot to adjust the subject :(
Regards
Alexander
--
radprax Gesellschaft fuer medizinische Versorgungszentren mbH,
Bergstr. 7 - 9, 42105 Wuppertal,
Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119
Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate
Tewaag
Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152
Web: http://www.radprax.de
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