Hi, On 21.06.2010, at 16:22, Ruslan wrote:
> Can any one tell me the way how automatically LOCK ticket on agent created > it ? If you DO NOT define an owner during ticket creation the ticket is not locked. Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant [email protected] [email protected] http://webint.cryptonode.de / a Fractal project
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