Excellent! Not only advice where to place config files, but also good example of writing ACLs! Thanks again, Nils!
On Tue, Jan 26, 2010 at 10:37 PM, Nils Leideck - ITSM < [email protected]> wrote: > Hi, > > On 26.01.2010, at 10:43, Михаил Лукин wrote: > > A number of basic ACLs is what we need most of the time. As I understand, > simple ACL is just Perl dictionary of dictionaries (they are called > "dictionaries" in Python, in Perl it is maybe Hash or smth like this, I > don't remember). > > For example, I need to limit choices of SLAs and Priorities by customer > department or title (customer data is in LDAP), and it's gonna be a lot of > similar and very simple ACLs. > > On another hand, I would be completely satisfied if I could place those > ACLs somewhere out of Config.pm (f.e. CustomConfig01.pm for ACLs, > CustomConfig02.pm for backends and so on). > > On Tue, Jan 26, 2010 at 12:26 PM, Shawn Beasley <[email protected]>wrote: > >> Hi Mihail, >> >> On Jan 26, 2010, at 10:17 , Михаил Лукин wrote: >> >> > There is a nice example of editing ACL via Sysconfig (Ticket -> >> Core::TicketACL) >> > Is there an OTRS package or something else to allow Add/Edit new ACLs >> via web interface (Sysconfig)? >> >> Unfortunately, not currently. It should be easy to implement a static >> number of basic configurable ACLs. Due to the complexity, it makes it harder >> to implement this in its full power. >> > > I am sure there will be a Sysconfig Group which does allow ACL > configuration, it should be very easy. > > However, currently you can remove the ACLs from Config.pm, actually as > everything else, by saving a new file (e.g. ACL.pm) in > $OTRS_HOME/Kernel/Config/Files/ > Just make sure the syntax is ok. Im my cases i just copy the ZZZAuto.pm > basic structure and put in the ACLs that I want to be active. > > My current ACL.pm file is attached and is working but not tested in > production environments yet. > > > > Nils Leideck > > -- > Nils Leideck > Senior Consultant > > [email protected] > [email protected] > > > http://webint.cryptonode.de / a Fractal project > > CU @ CeBIT 2010 in Hannover, Germany <http://www.cebit.de> and get to know > more about OTRS > at booth no. C37 in hall 2 from March 2-6, 2010! > > > > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > -- regards, Mihail
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