Hi,
On 26.01.2010, at 16:18, Guillaume Rehm wrote:
> I now that, but my customers are customers !!
> If someone have an idea ??
>
> Thanks in advance.
>
> Le 26/01/2010 09:52, Ralf Hildebrandt a écrit :
>>
>> Top posting is frowned upon
look at Sysconfig -> Ticket -> Frontend::Agent::ViewCompose
There you can define how the response format should behave. Take care of using
$QData{"xyz"} ... the "Q" is IMPORTANT !!!
Nils Leideck
--
Nils Leideck
Senior Consultant
[email protected]
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http://webint.cryptonode.de / a Fractal project
CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS
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